FAQs

Frequently Asked Questions

If you can’t find an answer to your question below, please do not hesitate to call us on 1300 66 555 7.

1. How are you able to offer this completely free?

We benefit from a referral system that has been in place right across Australia for many years, where the agent pays us, only if they successfully sell the property. There are no costs or charges to you.

We don’t pass you on to any agent; we keep your details confidential, we provide you with an insightful, unbiased information on the performance of all real estate agents operating in your local area and then let you decide, at your complete discretion, which real estate agent(s) you would like us to introduce.

2. What will I receive if I use your service?

In brief, our agent analysis is manually produced to the highest standards and is specifically tailored to you and your property. It is an unbiased assessment of all individual real estate agents (not just agencies) in your local area.

In additional to individual agent experience at selling comparable properties, the analysis considers how long these properties took to sell and if the agent had to price discount to secure the sale. We also provide you with benchmark commission levels in your area to assist you determine whether you are being fairly charged.

3. Is your analysis biased or are you aligned to any agent or agency is any way?

No, unlike our competitors we don’t have a limited database of agents nor do we have alliances with any agents or agencies.

We are unique in Australia as we analyse all local agents and base our findings solely on the individual agent’s sales track record and past customer feedback.

Importantly, we receive the same referral fee regardless of which agent in chosen and are only paid if your property sells.

4. Why is agent selection so important?

There is a huge disparity in the quality of real estate agents operating across Australia, and regardless of what agency they belong to, it is the individual agent, their competency, motivation, skills, experience and support personnel that makes all the difference as to whether you achieve a strong result or end up thousands of dollar short.

We are experts at identifying quality real estate agents – it is all we do.

Read How to Choose A Real Estate Agent for further information on the topic.

5. Why haven’t I heard of such an offering before?

Which Real Estate Agent is able to provide the service because we are a licensed real estate agency that does not sell property. This allows us to provide impartial and expert advice to our clients on who are the best suited real estate agents to sell their property.

6. Are there any hidden charges or extra costs I incur using your service?

No we do not charge you anything. Our only source of income is the referral fee we receive from the selected real estate agent and this is only paid if your property sells.

7. What obligations are there on me if I engage you to review the real estate agents in my area?

There are absolutely no obligations at all. You are not even obliged to use any of the agents Which Real Estate Agent suggest. There is no paper work to sign and no binding contract.

8. What if I do not like any of the real estate agents you suggest?

You are not obliged to talk to any. We are happy to provide additional information where required and you are encouraged to supplement our research with your own. 95% of our customers value our analysis and ask us to introduce 1 to 3 agents.

9. Does the agent mind paying the referral fee and does this increase my costs?

No, the referral fee does not increase the costs you incur in selling your property. It is paid by the agent and is seen as a marketing cost as they receive a qualified lead without having to do anything. Unlike traditional forms of advertising they also do not pay us anything unless they receive their commission. It is a zero risk transaction for them.

You are completely free to negotiate with the agent as to the level of their commission, as per usual. We also provide you with benchmark commission levels in your area to assist you determine whether you are being fairly charged.